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Urunga2455's avatar
Urunga2455
Follower
Aug 23, 2021

Netgear Router not working when setting up printer and asked to reset wsp

I was installing the new printer and asked to press the routers wsp reset button. Now the internet/wifi (we are on satellite) won’t work and appears that the router needs to be reset but don’t know how. I have typed into search bar, 192.168.1.1 and a Sign In box comes up saying Your connection to the site is not private. It asks for a User Name and Password. I tried numbers on back of the router without success - the box just reappears. I am not tech savvy so any help required (we are in lockdown so relying on internet!), so assistance appreciated thank you.

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Aug 23, 2021
    Urunga2455 wrote:

    I was installing the new printer and asked to press the routers wsp reset button.

     

    What is this router and what is the printer? (I assume that it is on wifi.)

     

    I assume that "wsp reset button" is the WPS  button. That is not necessarily anything to do with "reset". It depends on the unknown model.

     

     

     

    Urunga2455 wrote:

    Now the internet/wifi (we are on satellite) won’t work

     

    So what delivers the Internet to you? The hardware?

     

    And what tells you that it does not work?

     

    Urunga2455 wrote:

    ....appears that the router needs to be reset but don’t know how.

    I have no idea how you reached that conclusion but if that really is needed, this is what to do:

     

    How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support

     

    It is also hard to follow what is going on here:

     

    Urunga2455 wrote:

    I have typed into search bar, 192.168.1.1 and a Sign In box comes up saying Your connection to the site is not private. It asks for a User Name and Password. I tried numbers on back of the router without success - the box just reappears.

    Is this all happening in a browser of some sort with a PC wired into the router?

     

    Manuals are always a good place to start.

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    Begin with the Quick Start/Installation Guide.