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Netgear Router not working with modem
I have had a Netgear R6700 v3 and have used it at my old resident but switched houses and modem. I had to buy my own modem (motorola MB7621) this time, and couldn't get my internet to go through the ...
- I GOT IT TO WORK!
Log into router via ethernet/routerlogin.net
advanced->
Advanced setup->
IPv6->
I then did all auto config settings all the way down the list. Internet connection type is now DHCP, IPV6 address is get automatically, and LAN setup is auto config. I looked into the manual on the router about ipv6 because my ISP was giving me ipv4 and ipv6 options. If you have my problem look in the routers manual about ipv6. It must have been confused with ipv6 and ipv4. Hopefully this works for some down the road thanks for the assistance here!
Swap LAN cables between modem and router. CAT6 is recommended.
Power OFF both Modem and Router for 1 minute, then back ON with the modem then router. Factory reset the router and walk thru it's setup wizard.
I highly doubt cat6 is recommended being both modem and router didnt come with it. I tried both cat 5e cords that came with router and modem. Also tried my 100ft cat6 i had laying around. Didnt work.
Well if the router worked before you got this new modem and doesn't work now, kinda points to the modem or something on the new modem that the router is not liking or handling right.
Is the FW on the router up to date?
Another user sent his 6 series router back as it would work his modem. The 6 series line of routers is getting to be a bit old and may not be compatible with newer modems. MIght try something newer with this new modem and see if it works. If not, then you know its the modem. If ti does work, then may point to the 6 series router.
- Firmware is up to date. Any suggestions on modems that would work with the 6 series? If those are considered old thats ridiculous. Id rather return the modem while i can, cant get my money back on router.
Edit: I can get on snapchat on my phone, and it will work thru wifi. Not sure if that points to anythingAny of NGs CM series modems would work the the 6 series...
FURRYe38 wrote:
Another user sent his 6 series router back as it would work his modem.
Is there a NOT missing in there?
If so, that is the first hint I have seen here that newer modems have left a router stranded.
I would not give up on the modem router combination without further research.
Moving a router to a different ISP isn't just a case of a reset. There may also be some subtle settings that the ISP needs.
This might be useful:
Local stuff on the motorola MB7621.
- I spent 9hrs researching, calling isp, netgear and motorola. Ive exhausted everything. I think the problem lies with ISP, i think i need to configure router manually, not sure I can do that without ISP. But they keep saying its dynamic ISP, yet router isnt picking that up thru modem. I have three ips, the 2 to log in to router and modem, and there is an ISP when I log into modem that the ISP can see but cant give me any explanation on. It wont change they said
