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Forum Discussion
gpnj
Mar 26, 2022Aspirant
Netgear Router rejecting connections from Roborock vaccume and Govee water leak system
After updating firmware on router Netgear R6900v2, it is rejecting Roborock vaccume and Govee devices on my network. Both their data centers are in China I guess. This has happened only after upgrad...
plemans
Mar 26, 2022Guru - Experienced User
have you went into their programs and removed/re-added them?
Maybe the update changed something in their security
gpnj
Mar 27, 2022Aspirant
Yes. I removed the device from Roborock and tried again. I even uninstalled the app and reinstalled it.
- plemansMar 28, 2022Guru - Experienced User
Have you tried factory resetting the router?
- gpnjApr 07, 2022Aspirant
I did factory reset on my router. Still getting same error as earlier in the router logs when my roborock vocume tried to connect. I think it is firware issue.
Error
[WLAN access rejected: incorrect security] from MAC address 34:ab:95:39:6b:20 Thursday, April 07,2022 20:16:31