NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NETGEAR WiFi Router (R6230) - AC1200 is cutting my speed to 1/10 of what I'm paying for
Looking for help in figuring out how to fix this
No much to go on.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Are you wire or wirelessly speed testing?
What devices are you using to test with?
Netgear has set up a community forum specifically for Smart WiFi Router products:
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you
Hello thank you. I apologize for the lack of info provided I was not sure what to provide.
Router Firmware Version
V1.1.0.50_1.0.1
I attempted to update but it said this was the latest version
Modem - motorola MB8611
Wired connection
I'm using my main computer to speed test.
I apologize for posting in the wrong place if needed I can make a new post there.
Has a full factory reset and setup from scratch been performed while powering OFF the ISP modem for 1 minute then back ON?
No worries, will ask to have this moved.