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rlayne's avatar
rlayne
Follower
Nov 15, 2024

Netgear93 Nighthawk AC1900 Model R7000

My internet connection goes in and out every 5 minutes. Xfinity says my modem is okay; system online check. 

 

Is this model obsolete and needs replaced?  

3 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    rlayne wrote:

    My internet connection goes in and out every 5 minutes. Xfinity says my modem is okay; system online check. 

     


    What actually happens? WiFi disconnects? On all devices? Wired connections fail? What do the LEDs on the router look like?

     

    What is that modem?

     


    Is this model obsolete and needs replaced?  


     

    No, but it is pretty old (2017). Several generations behind the latest technology.


    Just another user with time on their hands.

     

    • plemans's avatar
      plemans
      Guru - Experienced User

      the R7000 was actually released in 2013. So an 11 year old device. 

      What firmware is installed? (please don't say "the latest")

      Modem you have from xfinity? 

      Do all devices drop? Just wireless devices? Xfinity is great at saying "its not our line/modem" so checking that is also a good point

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        plemans wrote:

        the R7000 was actually released in 2013. So an 11 year old device. 

         


        I knew it looked wrong.

         

        I was looking at the manual, Not the data sheet. For once Netgear must have done an update.

         


        Just another user with time on their hands.