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Forum Discussion
supermario3D1
Sep 02, 2022Aspirant
Netgeat R7000 keeps disconnecting
I have been having issues with my router and originally it keeps disconnecting from wifi, so then i installed version V1.0.9.42_10.2.44 to my router and that has made my 5G wifi disappear, Does anyon...
FURRYe38
Sep 02, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
I would loaded up current v.136 FW:
Do a factory reset by pressing the reset button for 10 seconds, then release. When the top LEDS come back ON, power off both router and ISP modem for 1 minute then back on. After the router LEDs are ON WHITE, walk thru the setup wizard with a wired PC and web browser.
- supermario3D1Sep 03, 2022Aspirantis that verison more stable? because apparently the one that i downgraded to was the most stable one
- KitsapSep 03, 2022Master
You will need to do your own research here in the community board to review the various opinions on firmware stability.
I would start with the most current, Firmware Version 1.0.11.136, and work from there.
Remember to keep your terminology correct. The router does not "connect to Wi-Fi", the router is the source transmitter of Wi-Fi and various devices connect to the router via Wi-Fi.
If your devices are disconnecting from the Wi-Fi on your router, review the earlier thread messages and disable the "features" on the router that normally hinder connection. These being QOS, traffic meter, auto connect, and auto channel selection.
Radio frequency interference can be the cause of devices disconnecting from Wi-Fi. Various sources of Wi-Fi interference can be neighbors and their Wi-Fi, cordless phones, and microwave ovens.
- michaelkenwardSep 03, 2022Guru - Experienced User
supermario3D1 wrote:
is that verison more stable? because apparently the one that i downgraded to was the most stable oneWhoever told you that may have has their reasons for using an ancient version from two years ago. Or you may have just read an old message. That is why it is important to provide details and not to talk about useless concepts like "the latest".
This is the best advice you can follow:
Kitsap wrote:
You will need to do your own research here in the community board to review the various opinions on firmware stability.
I would start with the most current, Firmware Version 1.0.11.136, and work from there.
Approach this logically. Don't just throw different firmware versions at your router.
Start with the problem and see what might cause it.