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Forum Discussion
supermario3D1
Sep 02, 2022Aspirant
Netgeat R7000 keeps disconnecting
I have been having issues with my router and originally it keeps disconnecting from wifi, so then i installed version V1.0.9.42_10.2.44 to my router and that has made my 5G wifi disappear, Does anyon...
michaelkenward
Sep 02, 2022Guru - Experienced User
supermario3D1 wrote:
I have been having issues with my router and originally it keeps disconnecting from wifi...
What tells you that?
The router will not keep disconnecting from wifi. (As router, it does connect to wifi.) It may keep turning off, or losing the wifi, but any disconnection is more likely to be on the part of the devices that connect to the router.
I always find that before the brute force approach of hitting a router with a sledgehammer, or resetting it, you might like to investigate the root cause of the problem. Unless you do that, a reset – which is essentially a witchcraft move for when you are stuck – will only set you back to the beginning.
.... that has made my 5G wifi disappear,
Does the 5 GHz wifi go off? Do you have "Smart Connect" enabled. If so, you won't see separate SSIDs for 5 GHz and 2.4 GHz.
What do you see if you go into the "Basic WiFi Settings" of the R7000?
(also sidenote some devices eg. chromecast will refuse to cast from our phones all together)
What tells you that this is a router issue?
Dig a bit deeper and you may get to the bottom of the problems with this firmware.
supermario3D1 wrote:
so then i installed version V1.0.9.42_10.2.44 to my router
There have been a dozen newer versions since that one.
- wcalifasSep 02, 2022Prodigy
If it keeps disconnecting and you've tried several of the newer firmwares I'd try an older random firmware and see if that helps things out.
- KitsapSep 03, 2022Master
If you are throwing different firmware versions at your router like a blue plate special, you will need to do a full firmware default reset between uploads. After the upload and router boot, let it run for a few minutes and then do a power cord disconnect reboot before testing.