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Forum Discussion
Netgrear Nighthawk R8000 keeps dropping wifi
So I called but can't get help becuase you have to pay for it, total BS. We've had the router for about 10 months and it started with just freezing here and there. 11 months now and the wifi just k...
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.