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Netgrear Nighthawk R8000 keeps dropping wifi
So I called but can't get help becuase you have to pay for it, total BS. We've had the router for about 10 months and it started with just freezing here and there. 11 months now and the wifi just k...
Like michaelkenward says, an actual firmware number helps. You also put that you changed firmwares.
What version were you on?
Do wired devices drop or just wireless?
have you noticed if its isolated to a certain band like the 2.4ghz vs the 5ghz-1/5ghz-2?
Do all devices drop at the say time or just 1?
When you say they drop, what actually happens? Does the wifi stop broadcasting (can't see ssid)? Does it say "connected, no internet"? Does it say "connected, internet" but not actually work? What are you actually seeing happen?
- WiFi only keeps dropping. All three bands. Firmware is v1.0.4.76 on Spectrum modem (no router) model E31t2v1. One minute I get 328mbps and the next no connection. Thanks for your help.
Spotratz wrote:
One minute I get 328mbps and the next no connection.That speed is suspiciously high, especially for the R8000. It is much faster than most wifi clients are capable of delivering.
How are you measuring it? The speedtest in the Nighthawk app does not measure the wifi speed. It tests the wired speed through the modem.
You could answer these questions from plemans :
Do all devices drop at the say time or just 1? When you say they drop, what actually happens? Does the wifi stop broadcasting (can't see ssid)? Does it say "connected, no internet"? Does it say "connected, internet" but not actually work? What are you actually seeing happen?
The devil is in the details. Those questions help to diagnose where things might be going wrong.
Have you tried any factory resets and reinstall (without using a backup)?
Or tried downgrading the firmware? if the issue just cropped up in the last month or 2, it could be firmware causing the issue. You can try downgrading a version or 2 and seeing if that helps
plemans wrote:
Or tried downgrading the firmware? if the issue just cropped up in the last month or 2, it could be firmware causing the issue.
Definitely worth trying. Recent firmware has been troublecome for many people.
Here's how to go about it:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
