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Forum Discussion

mmoore86's avatar
mmoore86
Aspirant
Sep 20, 2022

network disappears

I am sick of my network disappearing off my phone. Please help! I have to reset everything and it takes hours to get it back up and sometimes it doesn't even save my new password.

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    No sure of what your referring to.

    Is this in regards to a NG product? Need more information. 
    Maybe contact the phones Mfr for help and information regarding there product. 

     

    • mmoore86's avatar
      mmoore86
      Aspirant
      It's not the phone. It's the router. The Netgear router.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Ok. What NG router? Model? 

        What phone brand and model? 

        Is this the only device having problems? 

         

        What Firmware version is currently loaded?
        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?