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Forum Discussion
spetrovich55
Oct 13, 2021Aspirant
network issues since updating firmware
Recently I updasted the firmware on my router to V1.0.4.76_10.1.82 and since then my wifes laptop connected to LAN, was blocked for some reason, and still have no clue why. It worked on wifi. I unb...
plemans
Oct 13, 2021Guru - Experienced User
2 things to try. (try in the order listed)
1. try enabling IPv6 in the router. Windows is now defaulting to ipv6 first.
2. if that doesn't help, try downgrading the firmware a version. I've seen that help across multiple product lines with this issue.
- spetrovich55Oct 14, 2021Aspirant
I can try enabling IPv6 for sure. During troubleshooting today my wife downgraded the firmware to the previous version, but so far we are getting similar results. She has had all sort of issues connecting her games, the one I play will not even launch.
We also did a full factory reset on it today, but I think that was before downgrading the firmware, may be we need to do it again.
- spetrovich55Oct 14, 2021Aspirant
So just to try it, I disabled the LAN on my computer and went to wifi, as soon as I did my game which hasnt worked since the update to the firmware is now working in wifi, only on wifi, on LAN I get the same error.
LAN seems to be our biggest issue.
- plemansOct 14, 2021Guru - Experienced User
2 things.
1. after downgrading firmware, did you factory reset and reinstall?
2. did you try ipv6?
- spetrovich55Oct 15, 2021Aspirant
We did not...going to have to try it, I thought it was better...but on LAN game still has issues, and still getting errors, cant do it now...will have to do it tomorrow morning when everyone is gone and no ones on the network at all.
IPv6 is enabled, but nothing has changed with it.