NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
strongarmsps
Jan 12, 2017Aspirant
network printing with nighthawk x 6 tri band
My print is connected to 2.4Ghz wirelessly as this is the only channel is identifies. when my computer is connected to 5 ghz wirelessly it cant print. But connect my computer to 2.4 Ghz and it will...
- Jan 15, 2017
Hi strongarmsps,
1. Check if the printer is getting a valid IP from the router?
2. Reconfigure the printer to connect to the router.
strongarmsps
Jan 12, 2017Aspirant
Yes the printer is configured as a network printer. And no i cant ping the printer as its always in offline status according the the device.
JamesGL
Jan 15, 2017NETGEAR Employee Retired
Hi strongarmsps,
1. Check if the printer is getting a valid IP from the router?
2. Reconfigure the printer to connect to the router.