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Forum Discussion
dschild
Apr 22, 2021Guide
Network problem running as Access Point
I recently enabled my NightHawk router as an Access Point to my fiber modem/wireless router which my service provider does not give me managment access. I have noticed a few issues after enabling...
- Apr 23, 2021
You could try using a different dns provider if the ping device allows it. Maybe its an issue with dns.
dschild
Apr 22, 2021Guide
Good point, and yes it doesn't seem to work from the service provider's router either. Can you please help me understand this issue...I can't imagine the pain it will be to try to find someone who can help with this from their support team.
plemans
Apr 23, 2021Guru - Experienced User
If its not working directly connected to your isp's setup, then something in the gateway is stopping it.
Sadly, you would need to contact them to find out what.
Or you can try their forums/google to see if anyone else has had an issue with that specific gateway/setup.
- dschildApr 23, 2021Guide
Ok, thanks! I have been searching all day, and it really is hard to know what to even search for. My ISP is in Mexico, so it makes it even harder to get support or look through their forums.
Also, I didn't have this problem when I had the two router's daisy chained together. That said, I think you are right that the problem isn't with the AP. Maybe this weekend I will try to go back to that configuration just to see if it still works that way. I will confirm here if it does.
- plemansApr 23, 2021Guru - Experienced User
what actual gateway is it?
- dschildApr 23, 2021Guide
It is Ping Communication model 7962v1
I couldn't find much information on it, but I did get access to the management interface. Looked all over for something that might help. Turned off the FW. Disabled the AP and went back to two routers, nothing seemed to help.
I haven't tried a Webex call yet, so we will see if there is any change in that, but tested Go Fund Me login and it didn't work using either my router, or the GW. Of course, it could still be the GW, just not sure what is causing this, and why it worked before.
Thank you for your time and brains!