NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New - R7000 Firmware Version 1.0.11.134 Released
Security Fixes: 02/16/2022
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security/
Download Link:
https://w...
Unfortunately - this firmware is still atrocious in terms of 5GHz signal dropping out constantly. Wired seems to work reasonably well as does the 2.4 Ghz (those devices tend to stay connected) but no matter what I try - devices on the 5GHz network keep dropping out throughout the day and night. I've confirmed this by running packet loss tests - they are pretty solid on wired but on 5GHz wifi - there are periods of 10-30 seconds where the signal will completely drop off and there will be 100% packet loss during that time. This happens throughout the day and night randomly and this makes Zoom or audio calls over wifi basically unsuable on my 800 mbps ISP connection.
On my old firmware - I hard reset the router, then did the firmware upgrade, then did a hard reset, then set up the router again. I'm trying different channels like 153 and 161 but it doesn't seem to make much difference. I'm in a single family home with almost 0 interference from outside the house.
I'm using a DOCSIS 3.1 modem - Netgear CM1000.
Any ideas on what I may be able to try to get 5GHz wifi to be usable? Screenshot of wireless set up attached:
Just a hunch- Under ADVANCED/Setup/QoS Setup, try disabling QoS and also disabling WMM for both WiFi bands.
Thank you for your response. QoS is already off but I'm not truing WMM turned off as well. I've seen other posts here though recommending that WMM be turned on, I'll try with it off and report back.
ngnighthawk wrote:Thank you for your response. QoS is already off but I'm not truing WMM turned off as well. I've seen other posts here though recommending that WMM be turned on, I'll try with it off and report back.
Update: confirming that there's no change in 5GHz behavior with or without WMM off.
What do the settings look like for WiFi Advanced Settings under Advanced Tab/Advanced/Wireless settings?
Are speeds any different with Smart Connect enabled?
I confirm that the latest update broke something in the 5GHz band.
I am using a Chromecast 3 connected via 5Ghz to the R7000 router. On previous versions, the streaming video was ideal. After upgrading to version 1.0.11.134, I can see drops in image quality and waiting for a video stream (every few, several minutes).
After upgrading to the new version, the router was reset to factory settings and the previous parameters were introduced manually.Yep, confirming that 5GHz is badly broken. I did the following again:
1 - hard reset.
2 - check for firmware update, nothing showed available
3 - sideload new 134 firmware
4 - hard reset
5 - input all settings manually rather than loading a cfg file.
6 - connect wifi devices and try again.
There is no change. 5GHz drops frequently from nearly all devices using 5GHz. 2.4 stays rock solid and fully connected. To those of you who don't believe you're experiencing any issues with 5GHz, are you able to run a packet loss test for a few hours at a time. I use Zoom at work all day and it's unusable on 5GHz. It works on 2.4 as well as wired, but 5GHz experiences unbearable drops sometimes for a few seconds but sometimes for minutes at a time.
I ended up throwing my R7000 away over the weekend.I would have disabled the wifi radios on the R7000 and install a wireless AP to the R7000 and continued to use the router portion. Oh well
Good luck.
