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Forum Discussion
FURRYe38
Feb 16, 2022Guru - Experienced User
New - R7000 Firmware Version 1.0.11.134 Released
Security Fixes: 02/16/2022
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security/
Download Link:
https://w...
ngnighthawk
Mar 11, 2022Tutor
Unfortunately - this firmware is still atrocious in terms of 5GHz signal dropping out constantly. Wired seems to work reasonably well as does the 2.4 Ghz (those devices tend to stay connected) but no matter what I try - devices on the 5GHz network keep dropping out throughout the day and night. I've confirmed this by running packet loss tests - they are pretty solid on wired but on 5GHz wifi - there are periods of 10-30 seconds where the signal will completely drop off and there will be 100% packet loss during that time. This happens throughout the day and night randomly and this makes Zoom or audio calls over wifi basically unsuable on my 800 mbps ISP connection.
On my old firmware - I hard reset the router, then did the firmware upgrade, then did a hard reset, then set up the router again. I'm trying different channels like 153 and 161 but it doesn't seem to make much difference. I'm in a single family home with almost 0 interference from outside the house.
I'm using a DOCSIS 3.1 modem - Netgear CM1000.
Any ideas on what I may be able to try to get 5GHz wifi to be usable? Screenshot of wireless set up attached:
GregGreg
Mar 17, 2022Star
I confirm that the latest update broke something in the 5GHz band.
I am using a Chromecast 3 connected via 5Ghz to the R7000 router. On previous versions, the streaming video was ideal. After upgrading to version 1.0.11.134, I can see drops in image quality and waiting for a video stream (every few, several minutes).
After upgrading to the new version, the router was reset to factory settings and the previous parameters were introduced manually.
- ngnighthawkMar 21, 2022Tutor
Yep, confirming that 5GHz is badly broken. I did the following again:
1 - hard reset.
2 - check for firmware update, nothing showed available
3 - sideload new 134 firmware
4 - hard reset
5 - input all settings manually rather than loading a cfg file.
6 - connect wifi devices and try again.
There is no change. 5GHz drops frequently from nearly all devices using 5GHz. 2.4 stays rock solid and fully connected. To those of you who don't believe you're experiencing any issues with 5GHz, are you able to run a packet loss test for a few hours at a time. I use Zoom at work all day and it's unusable on 5GHz. It works on 2.4 as well as wired, but 5GHz experiences unbearable drops sometimes for a few seconds but sometimes for minutes at a time.
I ended up throwing my R7000 away over the weekend.- FURRYe38Mar 22, 2022Guru - Experienced User
I would have disabled the wifi radios on the R7000 and install a wireless AP to the R7000 and continued to use the router portion. Oh well
Good luck.
- ngnighthawkMar 24, 2022Tutor
FURRYe38 wrote:I would have disabled the wifi radios on the R7000 and install a wireless AP to the R7000 and continued to use the router portion. Oh well
Good luck.
Thank you for your reply. For my understanding - how would this work exactly? Go in to settings, turn of wifi, then how does one "install a wireless AP"? I bought a TP-Link Deco X60 mesh with 3 units to replace the R7000, so I would basically wire those to the R7000 and set them all to AP mode instead of router mode?
Are there any advantages to using the R7000 for routing rather than the new Deco units? Cheers.
- SlavpoolApr 13, 2022InitiateSadly I have the same experience.
Factory reset -> upgrade -> factory reset then setting upp all ports and devices manually again.
5GHz dropping all the time and throttle down to kbps speeds .. 2.4GHz is more stable but still goes down as well on several devices. Can't work from home as it is now.
I set Language to English, when logging in next time suddenly it's changed to Swedish.
Update definitely made the router unusable for me- FURRYe38Apr 13, 2022Guru - Experienced User
Do you have smart connect enabled or disabled?
What channels are you using?
How do you have the Advanced Wireless settings configured?
Beamforming, MIMO and 40Mhz only enabled?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any Wifi Neighbors near by? If so, how many?
What region are you located?
Slavpool wrote:
Sadly I have the same experience.
Factory reset -> upgrade -> factory reset then setting upp all ports and devices manually again.
5GHz dropping all the time and throttle down to kbps speeds .. 2.4GHz is more stable but still goes down as well on several devices. Can't work from home as it is now.
I set Language to English, when logging in next time suddenly it's changed to Swedish.
Update definitely made the router unusable for me