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Forum Discussion
DerekJoanne
May 28, 2022Initiate
New admin password
Every time I try to follow prompt to make a new admin password following directions for at least 10 characters, 1 uppercase, 1 lowercase, an error message comes up indicating that alphanumeric (englis...
FURRYe38
May 28, 2022Guru - Experienced User
You gave us nothing to go off.
What NG product do you have and referring too?
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.
There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.