NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

a376's avatar
a376
Follower
Apr 16, 2021

"New Device Detected" notification on Nighthawk

I occasionally get notifications from Nighthawk saying "New Device Detected" and the "[device name] has joined your network. click to view more details." When I go to the app and view devices, there are not additional devices listed other than my own. Did another device actually connect to my network and is this something to be concerned about?

4 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Apr 17, 2021
    a376 wrote:

    I occasionally get notifications from Nighthawk ...

     

    Nighthawk could mean many things. What do you see that tells you "New Device Detected" ?

     

    If you are using the desktop genie for your operating system, then it has an option for these alerts. Maybe that is what you mean.

     

     

  • jvhaslup's avatar
    jvhaslup
    Star
    Jun 19, 2021
    I just started getting these “notifications” as well. Each about 24 hours apart. I get the following: “New device has joined your network” and instead of a true MAC address, I get “DEV-34:7B:29” ?
    It’s not listed in any of the admin listing for devices, and when I select the notification, it tells me there is no further info on this “device”.

    Thoughts ?

    -Jim

    • Mrknows's avatar
      Mrknows
      Initiate
      Jun 20, 2021
      Hi
      I get these randomly also. Last wee it told me a device named Sky had joined my network.

      I don't have any devices named Sky but it is a TV service. I don't have Sky so I was wondering did someone try to connect before being kicked from network?
      • jvhaslup's avatar
        jvhaslup
        Star
        Jun 21, 2021

        Thanks for the reply.

         

        According to the router/armor, the "device" had joined my network, even though I disallowed any new devices...