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Forum Discussion
joeycastiglia
Nov 07, 2021Aspirant
New NIGHTHAWK XR300 Not working while white lights are on and connected
I just opened my router and connected it to my modem. Everything was working fine. I connected to the installation assistant website as displayed in the guide. I finished the prompts on the website a...
- Nov 07, 2021I did a complete factory reset and went through the installation assistant again and this worked
joeycastiglia
Nov 07, 2021Aspirant
I did a complete factory reset and went through the installation assistant again and this worked
- FURRYe38Nov 07, 2021Guru - Experienced User
May have been a combination of the power cycle of the modem and reset that helped. I know with my XR450, it won't connect correctly unless I reboot the modem after the XR is online and connected, then the front internet LED turns WHITE and then it works.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-routerBe sure to visit and post over in the NH Gaming router forum for your future needs.
Enjoy. 📡- michaelkenwardNov 07, 2021Guru - Experienced User
FURRYe38 wrote:
May have been a combination of the power cycle of the modem and reset that helped.
Yup. That's a common mistake. People think they can just turn things on and off in any order that takes their fancy. They can also be impatient, failing to wait for things to settle down before moving on to the next step.
Another one is when someone replaces one bit of their network and fails to reset the old stuff so that it forgets settings inherited from other devices. This even applies to changing your Internet service, when you sign up for fast speeds, for example.
These things can show up if you take a systematic approach to diagnosing what is happening. Running the Windows troubleshooter for example, rather than just unplugging stuff at random.