NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Thornado
Apr 02, 2020Apprentice
New R7000 Firmware Version 1.0.11.100
It's been a while but finally NG has released a new firmware for R7000! :smileyhappy: R7000 Firmware V1.0.11.100_10.2.100 Download: https://kb.netgear.com/000061805/R7000-Firmware-Version-1-0...
Miked2
Apr 12, 2020Apprentice
I have had issues with firmware updates on this router in the past. The key seems to be to reset everything before and after the udate. I unplugged all ethernet cables except the one for the pc doing the update. This disconnects my wired devices as well as my MOCA network. I then reset the router using the hole on the router and a paper clip, unfolded. I then rebooted the PC and went right into the browser to install the new firmware. After the firmware update I give the router a few minutes to completely reboot. I then re-apply my router settings, and reboot the router again. Then again wait for the router to completly boot up. I then connect the moca bridge and wait a couple minutes. Then I reboot every network device one at a time, to force a new dhcp and/or wireless connection.
It has been several days now, network sppeds are good, no dropped devices, no issues. On the network I have Android, IOS, Windows, MOCA bridges, moca conected tivos, doorbell, water heater, tablets, phones, etc... I will update this post if I have an issue.
iFrog
Apr 12, 2020Guide
That's how I applied the update over a wired connection and a brand new stock setup from factory defauts. For me the router really started having issues after i tried to enable the guest network.
- Portwey84Apr 12, 2020Virtuoso
iFrog Is it worth just checking that you don't have Smart Connect enabled? Mine is unchecked. Not saying it makes any difference, but you never know.....
Also, out of curiosity, how many WiFi enabled devices do you have connected at any one time?
- Miked2Apr 12, 2020Apprentice
I do have SmartConnect enabled and the guest network 2.4ghz only is on. About 6 wired or moca devices and 13 wireless.
- iFrogApr 12, 2020Guide
Portwey84 wrote:iFrog Is it worth just checking that you don't have Smart Connect enabled? Mine is unchecked. Not saying it makes any difference, but you never know.....
Also, out of curiosity, how many WiFi enabled devices do you have connected at any one time?
Hi,
As far as Smart connect, I don't use the feature, so by default it's off, and I do make sure it's disabled.
As far as Wifi devices, I have about 20. However, with that said, I only have one or 2 active at a time, unless the particular device does background, or tasks while idle.
I have an Echo Plus 2nd generation, and Echo dot 3rd both on 5ghz
I have my Macbook Pro on 5ghz which is asleep or off most of the time
I have my iMac which is wired, but Wifi is on, and not connected to a hot spot simply for location services to work.
i have my iPhone 7 Plus and iPad Air 2 on 5ghz (only the iPhonehad wifi speed issues)
I have my Sony smart TV connected to 5ghz, but i use external devices for streaming rather than the TV's built in apps and the external devices are all hard wired.
I have two amazon smart plugs on 2.4ghz and smart bulbs on 2.4ghz
and the last two major devices on 5ghz are my google home, and google home mini.
As I mentioned above the network was working until i tried to enable guest mode, and the iPhone connected after guest mode had been enabled. Even after disabling guest mode and power cycling the router, things were still screwy. I could try a hard factory reset with the new firmware in place, to see if that makes a difference. I really don't need guest mode, i was only going to enable it for IOT devices, however I've been running my smart devices on the same network as my other devices for a while, and haven't had any issues.
As a rule of thumb, I don't like the auto connect features such as smart connect, I like manual control over which band things connect to.
I hope this answers your questions.
- JWS9518Apr 13, 2020Apprentice
So, I decided to try this new firmware as well after having to revert back to .42 with the two previous firmwares. Like others on here, I have an older R7000 that is 6 years of age. It has worked reliably until updating past the .42 firmware. Nothing but issues since, but reverting back to .42 has been fairly stable although not issue free like it was before updating..
So I was hopeful that this new firmware would be stable and fix the past issues, especially since it has been a long time between updates.
Initially, the firmware update seem to go well. But in less than 2 days of updating, I have had sporadic reboots, devices being denied access and losing connections.
Just prior to logging in to write this, I had the router reboot...I checked the log and the only thing I see in it at the time was a
WLAN access rejected: incorrect security] from MAC, which I believe was my work laptop VPN trying to connect.
I am going to do a hard reset, install the new firmware again, and hard reset again, and try setting up again. Having been familiar with the issues of the prior firmware, I am suspectingm that I am going back to .42 again, unfortunately.
Maybe some of you guys are right, maybe it is a router age thing with different chipsets causing issues, but you would think that would be tested by Netgear to see if there are things they need to do to avoid that.
I will do the hard reset procedure and see if that helps clear it up..if not back to .42, although I am tempted to leave Netgear products for good as well.