NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
renzandjo
Sep 13, 2020Aspirant
NG Nhawk R6700 AC1750
Please help. I have NG NHawk 6700 AC1750 and I just tried to do the firmware update today 9/13 and the update would not complete and got errorrs and then I just lost all conectivity and it appearrs l...
- Sep 14, 2020
sounds like you might have corrupted the firmware. in the future, i'd recommend not using the app to update with. I'd use a hardwired computer.
for the present, you can try recovering it using tftp.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash
plemans
Sep 14, 2020Guru - Experienced User
sounds like you might have corrupted the firmware. in the future, i'd recommend not using the app to update with. I'd use a hardwired computer.
for the present, you can try recovering it using tftp.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash
renzandjo
Sep 14, 2020Aspirant
thanks for responding.
Can you give me these instructions for a MACbook PRO running safari, chrome or firefox?