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Forum Discussion
Krackenemall
May 29, 2021Aspirant
Nighrhawk 8000p once a month randomly kicks everything out
Hello, Nighthawk 8000p latest firmware updated via my phone app 1.4.1.68_1.3.28 11 devices plugged through wifi, 1 device hardplugged in Nighthawk r8000p. ISP is xfinity solid blue arrows on the ...
michaelkenward
May 30, 2021Guru - Experienced User
Krackenemall wrote:
Hello,
Nighthawk 8000p latest firmware updated via my phone app 1.4.1.68_1.3.28
11 devices plugged through wifi, 1 device hardplugged in Nighthawk r8000p.
ISP is xfinity solid blue arrows on the modem Motorola mb 7420 16x4
Plain modem. No built in router to get in the way.
Any clues in the logs for the R8000P?
Did this start after you upgraded the firmware?
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
You can reduce the hassle of reconfiguring all those settings by creating a backup of your settings before you reset. Then if something is still broken after the reset, and the new firmware has not fixed it, you can restore the device to its pre-reset state.
You could even try restoring the settings even if the new firmware has fixed the problems, but be prepared for the restore to also bring back your problems.