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Forum Discussion

km414's avatar
km414
Aspirant
Jul 13, 2021

Night Hawk R7000 firmware update issue

We are having the same issues as others.  Router drops at least once per day at around the same time. The App states the firmware is up to date, but from doing searches I have found we are way behin...
Portwey84's avatar
Portwey84
Virtuoso
Jul 15, 2021
DarrenM wrote:

I believe we released a hotfix for the R7000 that will not show up on the auto update so you would need to manually install that firmware. You can find that firmware here

 

https://kb.netgear.com/000063684/R7000-Firmware-Version-1-0-11-123-Hot-Fix

 

DarrenM

With much respect because clearly this doesn't seem to be sinking in, as antinode  has also pointed out, this has been a problem for some time. Bearing in mind that v1.0.9.88 is now 5 firmware updates behind the latest hotfix release, someone within the firmware development team needs to look at the issue and sort it out. I don't think the auto update feature has ever worked on my own router since purchase loaded with v.64.

 

I also don't understand why Netgear keep pushing the Nighthawk App as the go to solution for updating firmware. I would personally never update wirelessly. Ending up with a borked router because the firmware update fails halfway through due to a dropped wireless connection, is a nightmare.

 

I'd like to point out again, for the umpteenth time, I personally don't have, nor have I ever had, any problems with my R7000 AC1900 router or firmware updates. I'm sure this isn't just down to luck!