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Forum Discussion
Solved
NIGHT HAWK R8000 stopped working
Purchased R8000 Night Hawk March 2016 - nothing changed wireless signal stopped working - did factory reset (did not help) Spoke with NG Tech Support spent 1 1/2 hours on the phone following tasks f...
- Nope we are all set - I spoke with Val at 2ns level suppport and he was very helpful and got the router working again...thanks
Hi Farrell207,
I apologize for the inconvenienced it has caused you. I will try my best to assist you.
I would like to ask the following information:
1. What are the lights on the front panel of the router?
2. Please provide me your network setup. ( What is connected to the router and which ports)
3. What is the IP address of your computer when connected to the router?
James,
I am very very frustrated --- no response from anyone --- and my router is still broken...what do I need to do just give up, go buy a new router???? I have been very patient , I did all the steps NG required of me - both tech people said they have never see a router act the way mine acted and they could not fix while on an hour long tech phone calll... please help me I really don't want to go out and spend $300 on a new router that only a little over a year old......
I am very very frustrated --- no response from anyone --- and my router is still broken...what do I need to do just give up, go buy a new router???? I have been very patient , I did all the steps NG required of me - both tech people said they have never see a router act the way mine acted and they could not fix while on an hour long tech phone calll... please help me I really don't want to go out and spend $300 on a new router that only a little over a year old......