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Forum Discussion

PJSaaf's avatar
PJSaaf
Aspirant
Jul 24, 2017
Solved

Night Hawk Security

Net gear sent an email about an action alert.   New software needs to be installed on my Night Hawk.  The admin username or password they have does not match what I have so I can't update the softwar...
Security
  • JamesGL's avatar
    JamesGL
    Jul 26, 2017

    Hi PJSaaf,

     

    Did you change the password before? The default username is admin(cannot be changed) and the password is password. If you cannot remember, then you may reset the router.

PJSaaf's avatar
PJSaaf
Aspirant
Aug 06, 2017
Pushing the reset button isn't doing anything. The power button stays white regardless of how long I hold the paper clip against the reset button.
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Aug 13, 2017

Hi PJSaaf,

 

How about other lights? Did they turn off when the reset button was pressed?