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Forum Discussion
Night Hawk X6 R8000 AC3200 Firmware Upgrade Causing New Problem!
After upgrading to the latest firmware release two days ago, I try to go to any websites that I haven't been to before or haven't been to in a long time like "gearhead.netgear.com", I have to refresh...
My NG is connected to Xfinity PN/CGM414X Modem/Router. I have had this Modem/Router for years without any problem. The only thing that changed in my system was updated NG firmware.
Is there a way to move the firmware back to the old version?
A couple things.
1. you can downgrade the firmware. You download it from the support site, extract it, and then follow the manual update process but use the older firmware.
2. Your gateway is a modem/router combo device. It causes a double nat which can sometimes cause issues.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode