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Forum Discussion
maxmonz
Feb 26, 2022Aspirant
NIghtawk doesn't connect anymore to R7000
Every day I regret to have bought a Netgear router. This morning it was impossible to access the router admin interface. Internet was on and working but I was unable to access the admin page. It's n...
plemans
Feb 26, 2022Guru - Experienced User
What actual firmware version are you on?
have you tried the default login info:
Default login: admin
password: password
all lower case.
Maybe it updated firmware and reset itself.
- maxmonzFeb 26, 2022AspirantThe router didnn't reset. It's working and I can access the administration interface from a browser. The firmware Is the last. Everything worked until today. The login Page was unreachable from the browser and so the app was unable to connect. I rebooted the router. From browser everything Is ok. The app Is **bleep**ed.
- plemansFeb 27, 2022Guru - Experienced User
maxmonz wrote:
The router didnn't reset. It's working and I can access the administration interface from a browser. The firmware Is the last.---what actual version are you on? A number is better than "the latest/last" because the r7000 is known to not update regularly. Everything worked until today. The login Page was unreachable from the browser and so the app was unable to connect. I rebooted the router. From browser everything Is ok. The app Is **bleep**ed.You're able to log into it now? Or not?
You just can't use the app?
did you try factory resetting and starting over?
- michaelkenwardFeb 27, 2022Guru - Experienced User
maxmonz wrote:
The firmware Is the last.If you mean "latest" – let's hope it isn't the last – that means nothing. The only true guide is the number.
- maxmonzFeb 28, 2022Aspirant
Ok,
the firmware is V1.0.11.130_10.2.118.
To answer to other questions: yes I can login from a browser and yes I can't just use the app.
I'm not going to factory reset because I'm not totally blocked and by teh way I think it's crazy resetting the router becuse bad programming in firmware or app. I can't accept the browser logs in (so password is correct) and the app doesn't.
I'm sorry to say that but I'm very disappointed by Netgear. This is one of many problems I had.
Ok, I always solved and made everything working but when you spend money for a device as R7000 you expect it works perfectly and to get support in case of issues (like other companies do).
Is it acceptable, in your opinion, that sometime (randomly) the web interface of router is unaccessible?
Is it acceptable, in your opinion, that someday, rebooting after firmware update, the router was reset and I had to restore config?
Is it normal, in your opinion, that sometime, when you run firmware update the interface show updating forever and you don't know if reboting or not? And when you reboot you discover the firmware was not updated?