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Forum Discussion
violetb
Sep 17, 2021Aspirant
Nightgear router
I just bought this the first of the month. It won't access some pages until I reload the page several times. I get the error message this site cant' be reached. It also won't load some images the f...
plemans
Sep 17, 2021Guru - Experienced User
What firmware are you on?
Many users have been reporting issues with the newest firmware and DNS issues.
If you try rolling the firmware back a version and disabling auto-updates (until a newer version) might help.
Try that.
violetb
Sep 17, 2021Aspirant
How do I roll it back? ( I know dumb question here (
V1.0.4.120_10.0.91 version
- violetbSep 17, 2021Aspirant
And what version?
- plemansSep 17, 2021Guru - Experienced User
I'd try rolling back a single version to version 1.0.4.118
- violetbSep 20, 2021Aspirant
After three weeks of trying everything and multiiple calls to Netgear and rolling back firmware version as suggested, nothing helped. I talked to over six agents and three promised to call me back and was escalating my problem......three different reps mind you said that. I finally put my old router back and everything worked like a charm. I am returning this router.
- FURRYe38Sep 20, 2021Guru - Experienced User
Would have been nice to get feedback on this:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Does this happen with all of your connected devices?
Thats ok.
Good Luck.