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ivan_pinatti's avatar
ivan_pinatti
Aspirant
Nov 23, 2021

Nighthark X8 AC5300 - Several Blinking Lights (Not working at all)

Hello everyone,   I am trying to find some help to fix the problem the router. I've researched everywhere but couldn't find a problem similar to this one.  One day it simply stopped working and st...
ivan_pinatti's avatar
ivan_pinatti
Aspirant
Apr 19, 2022

No one!? 😞

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 19, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What does the user manual say for the LEDs? 

     

    What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try disabling the following and see:
    Armor, Circle, Traffic Meter.

     

    Has a factory reset and setup from scratch been performed since last FW update?

     

    Have you tried this version of FW yet? 

    https://community.netgear.com/t5/Nighthawk-WiFi-Routers/New-R8500-Firmware-Version-1-0-2-158-Released/td-p/2207270/jump-to/first-unread-message

    • ivan_pinatti's avatar
      ivan_pinatti
      Aspirant
      Jul 11, 2022

      Answers in italic and blue

       

      What Firmware version is currently loaded? I don't know since the router is completely inaccessible. 
      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? It is not connected to anything and blinks the same

       

      What does the user manual say for the LEDs? It doesn't

       

      What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
      Any Wifi Neighbors near by? If so, how many? None, the router doesn't show any Wifi networks and the cable also doesn't work.

       

      Try disabling the following and see:
      Armor, Circle, Traffic Meter. I can't as the system doesn't boot up.

       

      Has a factory reset and setup from scratch been performed since last FW update? Yes, I tried several times. And if there was an update it did it by itself, in addition, it was plugged to an UPS, so I am discarding that it got corrupted due to a power outage.

       

      Have you tried this version of FW yet? 

      https://community.netgear.com/t5/Nighthawk-WiFi-Routers/New-R8500-Firmware-Version-1-0-2-158-Release... 

      I can't as the router is completely inaccessible.

       

      Any other ideas?