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Blissful1's avatar
Blissful1
Aspirant
Nov 15, 2022
Solved

Nighthaw7800 Firmware Update Links NO LONGER Work on Netgear Site

Hi~ I have some neighbors that are using my router for their internet access. I'm attempting to lock down my router and network but found I need to update the firmware for my router. I attempted to ...
  • Blissful1's avatar
    Blissful1
    Nov 15, 2022

    Yeah, I already changed the password. Unfortunately, I believe they accessed my router (via admin account) prior to changing the user password. Yes, I know I was lazy and should have locked down my network prior to the invasion. :')

     

    My admin account password had been changed so I had to reset and set up my router network from scratch (at least that is what I suspect happened). 

     

    Anyway, thanks for the suggestion - I was very stupid and lazy with my network access and paid the price.