NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Blissful1's avatar
Blissful1
Aspirant
Nov 15, 2022
Solved

Nighthaw7800 Firmware Update Links NO LONGER Work on Netgear Site

Hi~ I have some neighbors that are using my router for their internet access. I'm attempting to lock down my router and network but found I need to update the firmware for my router. I attempted to ...
  • Blissful1's avatar
    Blissful1
    Nov 15, 2022

    Yeah, I already changed the password. Unfortunately, I believe they accessed my router (via admin account) prior to changing the user password. Yes, I know I was lazy and should have locked down my network prior to the invasion. :')

     

    My admin account password had been changed so I had to reset and set up my router network from scratch (at least that is what I suspect happened). 

     

    Anyway, thanks for the suggestion - I was very stupid and lazy with my network access and paid the price. 

Blissful1's avatar
Blissful1
Aspirant
Nov 15, 2022

Yeah, I already changed the password. Unfortunately, I believe they accessed my router (via admin account) prior to changing the user password. Yes, I know I was lazy and should have locked down my network prior to the invasion. :')

 

My admin account password had been changed so I had to reset and set up my router network from scratch (at least that is what I suspect happened). 

 

Anyway, thanks for the suggestion - I was very stupid and lazy with my network access and paid the price.