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Forum Discussion
Chasaroo
Oct 29, 2022Tutor
Nighthawk AC 1750 - Have two net speeds netgear## and netgear##-5G band not shown as network
AC1750 Smart WiFi-R6700v3 - firmware 1.0.4.128 - Windows 10 - 5G a known network. Set to connect automatically as router within 2 feet of laptop, phone app says no updates. Shows both nets - Anywhere access enabled
Looks like the older one is a single stream 2.4ghz only device.
You won't see 5ghz with a 2.4ghz only device.
6 Replies
- plemansGuru - Experienced User
Your description left a lot to be desired.
What actual issue are you having?
- ChasarooTutor
When I boot the netgear## 2.4 shows as connected, but netgear##-5G does not show as a network - Though other networks nearby do show? I have two laptops. The one I'm using now has the 2.4 netgear## connected - shows other nearby networks to connect to but not the 5G network. I have another laptop, when I boot I'm connected to 5G network and it allows me to select the 2.4 and nearby networks, if I choose. Same router same WiFi. Does this help?
- plemansGuru - Experienced User
1. are you using smart connect?
2. What actual wireless chip is in each laptop?