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Chasaroo's avatar
Oct 29, 2022
Solved

Nighthawk AC 1750 - Have two net speeds netgear## and netgear##-5G band not shown as network

AC1750 Smart WiFi-R6700v3 - firmware 1.0.4.128 - Windows 10 - 5G a known network. Set to connect automatically as router within 2 feet of laptop, phone app says no updates. Shows both nets - Anywhere access enabled

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Your description left a lot to be desired. 

    What actual issue are you having? 

    • Chasaroo's avatar
      Chasaroo
      Tutor

      When I boot the netgear## 2.4 shows as connected, but netgear##-5G does not show as a network - Though other networks nearby do show?  I have two laptops. The one I'm using now has the 2.4 netgear## connected  - shows other nearby networks to connect to but not the 5G network. I have another laptop, when I boot I'm connected to 5G network and it allows me to select the 2.4 and nearby networks, if I choose.  Same router same WiFi. Does this help?

      • plemans's avatar
        plemans
        Guru - Experienced User

        1. are you using smart connect? 

        2. What actual wireless chip is in each laptop?