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Forum Discussion
JosieDog
Dec 23, 2022Aspirant
Nighthawk AC 1750, model R6700 firmware update problem
I cannot update my firmware on a Nighthawk AC1750 model R6700 router. It has not been used for 5-6 years, and now with a different provider (Spectrum). Customer support says I have to purchas...
JosieDog
Dec 23, 2022Aspirant
Still can’t get by “Router login page cannot be displayed” screen. I have this netgear R6700 router 10 ft. From my spectrum modem. The router is Ethernet cable connected to my PC. I’m trying to eliminate the monthly fee for my spectrum router and replace it with this netgear router. The spectrum modem and router are still connected to my ISP for Wi-Fi. I tried swapping out the spectrum router for this netgear, but again no luck in getting to login screen. What am I missing? I also can’t get the amber light to go white. It is the second led light from the left. Which I assume means no internet connection. This update firmware exercise is nearing the garbage can. I’ve tried reset buttons on everything I can find. No luck. Apparently, I’m a moron on this. Any ideas are appreciated.
- michaelkenwardDec 23, 2022Guru - Experienced User
JosieDog wrote:
Still can’t get by “Router login page cannot be displayed” screen.
You do not have to connect your R6700 to the modem/router or the Internet to work on it.
You can download the firmware using whatever you have now.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
I’m trying to eliminate the monthly fee for my spectrum router and replace it with this netgear router. The spectrum modem and router are still connected to my ISP for Wi-Fi.What are these spectrum boxes? The modem? Make and model?
The spectrum modem and router are still connected to my ISP for Wi-Fi. I tried swapping out the spectrum router for this netgear, but again no luck in getting to login screen.You can't go slapping all this stuff together in a random order. And adding one router to a network that already has a router is almost guaranteed to cause grief, including the sort of access problems you describe.
Everything has to be started in the right order:
After you have updated the firmware, be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
I also can’t get the amber light to go white. It is the second led light from the left. Which I assume means no internet connection.Indeed, but you can update the firmware by the simple process described in the link above. Do things a step at a time.
- JosieDogDec 23, 2022Aspirant
I have already downloaded the netgear website firmware zip file on my desktop. Ok, so far? Then I will follow your instructions on network start up sequences. Thank you for your thoughts on all of this. We’ll see if I can do this.
- KitsapDec 23, 2022Master
JosieDog wrote:I have already downloaded the netgear website firmware zip file on my desktop. Ok, so far? Then I will follow your instructions on network start up sequences. Thank you for your thoughts on all of this. We’ll see if I can do this.
Follow the instructions in the manual update reference.
You may not be successful if you try to jump all of the versions in one effort. It may take some incremental updates to get to the current version. This means you may have to download more than one zip file.
- KitsapDec 23, 2022Master
JosieDog wrote:Still can’t get by “Router login page cannot be displayed” screen. I have this netgear R6700 router 10 ft. From my spectrum modem. The router is Ethernet cable connected to my PC. I’m trying to eliminate the monthly fee for my spectrum router and replace it with this netgear router. The spectrum modem and router are still connected to my ISP for Wi-Fi. I tried swapping out the spectrum router for this netgear, but again no luck in getting to login screen. What am I missing? I also can’t get the amber light to go white. It is the second led light from the left. Which I assume means no internet connection. This update firmware exercise is nearing the garbage can. I’ve tried reset buttons on everything I can find. No luck. Apparently, I’m a moron on this. Any ideas are appreciated.
Feedback on the make and model number of your Spectrum hardware is critical. If it is a combination device with both cable modem and Wi-Fi router in the same box, your R6700 will not replace the cable modem part.
- JosieDogDec 23, 2022Aspirant
These are two separate units from Spectrum. Modem on left.