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timbopaw's avatar
timbopaw
Aspirant
Jan 30, 2021
Solved

NIGHTHAWK AC1200Smart Wifi router w/external antennaea not connecting to internet

I bought this in Sept 2020 and it has been connected to my internet.  Internet & electricity were recently out.  When all was returned, the router will not connect to the internet. Internet is active...
  • timbopaw's avatar
    timbopaw
    Jan 30, 2021

    not exactly sure what you mean but when the router is on, the app on my phone sees it, hooks up to it but then says no internet detected, regardless if the internet cable is plugged into the router or not...so, wifi works, I guess?