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Forum Discussion
camerondaw
Jan 17, 2022Aspirant
NIghthawk AC1750 and Nighthawk AX5400 keep dropping wifi - tried everything!
Sorry long story, but I hope to get some answers because I have tried everything. Southcentral Texas person here, my ISP is Sparklight, and for the first year, everything was great. The issues starte...
plemans
Jan 17, 2022Guru - Experienced User
What modem do you have from sparklight?
Are you able to log into it and get a screensnip of its cable connections page and event logs?
When you have issues, do wired devices drop as well or just wireless?
- camerondawJan 17, 2022Aspirant
We bought our own modem which is also Netgear. I am attaching a screenshot of the log to this post. From my limited understanding I don't see any thing from the log that gives me clues to what is happening.
So far it has been all wireless devices, I haven't had anything wired into the router when this happens.
- plemansJan 17, 2022Guru - Experienced User
the event logs from the modem and the cable connections page. it shows the upstream/downstream info
- camerondawJan 17, 2022Aspirant
Got it -