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Forum Discussion
Murby
Jan 21, 2020Aspirant
Nighthawk AC1750 R6400
My Nighthawk Router is plugged into my ISP's modem/firewall/router. When the Netgear Nighthawk loses power or has to be rebooted, the time setting gets screwed up and it can't get the new time ...
- Jan 21, 2020
RFC 5905 governs NTP (time server), which means you must always use UDP port 123. Try that... I don't see why Netgear would use a non-standard port.
Murby
Jan 21, 2020Aspirant
In simpler terms, to be more clear:
My ISP's firewall/modem is blocking whatever time server the Netgear router uses. If I drop the ISP's firewall, the time on the netgear router works fine.
What ports do I forward/trigger on my ISP's firewall, or what do I need to do in order to allow the Netgear router to update its time automatically?
Thank you
plemans
Jan 21, 2020Guru - Experienced User
Are you running both your ISP modem/router AND the R6400 in router mode? that can cause many issues.
https://kb.netgear.com/30186/What-is-Double-NAT
In terms of settings not getting remembered, I'd just snag a cheap backup power supply (UPS). If you're power is surging/going out that much, I'd highly recommend a UPS. I've burned out a high end router once due to power fluctuating in my area from construction. You can bet I ordered a UPS when I ordered the new router.
- MurbyJan 21, 2020Aspirant
I am running both in double NAT. I can turn off the router and allow almost everything to pass but that also makes my IP address visible on the internet and I don't want to do that.
I've become quite adapt at forwarding and trigger ports, just need to know which it is. As the other poster said, its UDP 123.. I had it configured for TCP 123 so that's probably the problem.
If it goes out TCP and comes back UDP (can it even do that?), then I'll have to reconfigure again.
My computer won't update its time either unless I drop the firewall for a few seconds and push the manual "Internet Time" button while its down.. Oh wait.....
EUREKA! My computer updates without having to drop the firewall.. LOL.
Thanks to you, and thanks to the other poster who said the time server was UDP 123