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ChefSherry's avatar
ChefSherry
Follower
Jan 12, 2021

Nighthawk AC1900 cannot update firmware

After loging into routerlogin and lauching the check for firmware update, it comes up with Firmware update available.  Do you want to update?  But there is NO place that shows an answer to check a box for YES or NO.  It appears I cannot even see the bottome of the update details.  What do I do?

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what actual router are you using? 

    A7000 is a usb wireless device. 

    What firmware are you on currently? 

    Have you tried a different browser or pc?

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.

     

    I can find near on a dozen AC1900 Netgear routers, even more if you throw in modem/routers and extenders.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    That page will also have any software, firmware and drivers for your device, if they exist.

    Look for the model number on the label on the device.

    Check the section in the manual on updating the firmware.