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Forum Discussion
Nighthawk AC1900 Connection Issues
I purchased the Nighthawk AC1900 router last spring. I had been using the router provided by my cable company but was not satisfied with the coverage in my house. Since I've had this new router, I'...
Dunyduke16 wrote:
I purchased the Nighthawk AC1900 router last spring.
Is that the R6900P in your footer (Netgear has made around a dozen devices with the AC1900 label, which is no more than a wifi speed indicator used by many brands.) If so, what firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Dunyduke16 wrote:
Since I've had this new router, I've had consistent issues with the connection dropping.
Is that a wifi or wired connection?
If wifi, you could see if there is local wireless congestion and try changing to channels you use.
Apart from that, with so little information to go on, we can't do much more than guess.