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Forum Discussion
THUMP3RZ
Feb 07, 2022Aspirant
Nighthawk AC1900 intermittent drops offline
My AC1900 R7000 has been connected to a new fiber modem with 200/200 upload/downloads. I use it heavily and WiFi only. It has been intermittently dropping offline where I have to pull up my app and ...
- Feb 07, 2022
THUMP3RZ wrote:
The Nighthawk app says there is no update available. Now the website says there is. I tried doing the update manually via the web but it doesn't work like it should and the website says to use the app. I guess I will just limp along
Do you have screen snips of the errors/problems you're running into?
I frequently use the browser to update.
plemans
Feb 07, 2022Guru - Experienced User
What fibre ont/gateway is it connected to?
What firmware is on the R7000?
THUMP3RZ
Feb 07, 2022Aspirant
It is connected to a iphotonix 7278g
The AC1900 R7000 is rev V1.0.9.88
The AC1900 R7000 is rev V1.0.9.88
- plemansFeb 07, 2022Guru - Experienced User
There's newer firmware for the R7000 you could try.
Its currently on 1.0.11.130
Try installing that and doing a factory reset/reinstall. (don't use a backup)
- THUMP3RZFeb 07, 2022Aspirant
The Nighthawk app says there is no update available. Now the website says there is. I tried doing the update manually via the web but it doesn't work like it should and the website says to use the app. I guess I will just limp along
- FURRYe38Feb 07, 2022Guru - Experienced User
Did you follow this to manually update FW on the router using a wired PC and web browser?
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router