NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DJM200's avatar
DJM200
Aspirant
Dec 12, 2016
Solved

Nighthawk AC1900 Model R7000 troubles

Hello 

EAch time i turn on my computer which is wired to the router I get an error message "Control Center Installation is incompleter Please reinstall again"

It had been working just fine and all of sudden this appear . 

Is it an issue ? What do I do to fix it . 

 my Firmware Version is  V1.0.7.2_1.1.93

When I went to check on the firmware update it said there was firm ware V1.0.1.22-1.0.15 zip availble. hmmm.

I think this is an older version than I already have , is that correct?

HOw do I fix this pop up 

Thanks for any help .I am not the greatest with these things 

Doug 

  • Well done. As suspected, it was not really the R7000 but the stuff surrounding it.

     

    Did you try reinstalling the newer version after you cleaned out the old one?

     

    The message you saw sounds like something wonky in the setup. Now that you have sorted that out, perhaps installing it afresh would work.

     

    Start from scratch, and do everything that you need to do to add the printer and see if that works.

     

    At least you know how to recover if that does not give you control over the printer.

     

    Or start another discussion about getting the printer to work. This one could mislead people because it is about mysterious popups.

     

     

11 Replies

    • DJM200's avatar
      DJM200
      Aspirant

      The pop up message I get is titled Netgear USB control center and the message is Control cente installation is incomplete Please reinstall. I comes up each time I turn on the computer. so I guess it is related to the router. 

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        What about the stuff mentioned in the other discussion that I linked to?