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Forum Discussion
JenniferKitchen
Jul 07, 2022Guide
Nighthawk AC1900 R7000 - not connecting wifi
Hello- I have confirmed with my ISP (and neighbors) that service is working. I have a Netgear modem as well CM700. When I go to the app, it says it cannot find my router. I’ve gone through th...
- Jul 08, 2022
Sad to have to pay for support to just factory reset.
Its usually one of the first things we start with once we have all the data
plemans
Jul 07, 2022Guru - Experienced User
Do wired devices work?
ALL the lights on the router are on?
Can devices see the wifi but not connect?
Do they connect but say "connected, no internet"?
What actually happens?
Do ANY wireless devices work?
JenniferKitchen
Jul 08, 2022Guide
Thank you for getting back to me! I had to revert to paying for tech support. We had to do a factory reset.
- plemansJul 08, 2022Guru - Experienced User
Sad to have to pay for support to just factory reset.
Its usually one of the first things we start with once we have all the data
- JenniferKitchenJul 08, 2022GuideYes, I am a remote worker so needed things functioning. Thanks for your help anyway.