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Nighthawk AC1900 R7000 2.4ghz wifi not working
I'm running the most recent firmware V1.0.7.6_1.1.99. So my R7000 will broadcast 2.4ghz inconsistently, until none of my devices are able to connect to it. The devices will be "No internet, secured"....
Hi kman68,
Reset the router to factory default and try to reconfigure it manually.
Steve_tanner wrote:
I have to admit I'm not suuuuper savy when it comes to networking issues so I'm not sure what these last two lines mean:
"Did it work with older F/W versions? Have you tried going back to the last one you had?
Did you re-enter all your settings after flashing the new version?"
Those are questions about what you had before and did after if you updated the firmware.
I assume you updated the firmware to get to the latest release, the router was NOT shipped with that version.
If so, what version were you using before you updated? Don't know, that is OK too.
Last question is vital. If you DID update to the latest firmware, you should (must according to NG) re-enter all your settings. Manually, not re-loading saved settings.
I noticed in your initial post that you've tried 'Factory resets'. That means you did the pressing and holding of the recessed button in the back, right? Not powering off and on the router right?
Also you said " I've maybe been using this router for 24 hours." but does that mean with the latest firmware or that the router was brand new with that level of flash and you've only had it a day? If it is new, CALL NG support as you might have a bad router (or return it to the place of purchase and get another).
Yes I have reflashed the most recent firmware a number of times, (their customer service advised me to do this as well) and I don't know which version it shipped with.
When I say I have done 'factory resets' I mean that I've gone into the router webpage and reset the router to factory defaults. But I've also used a paper clip to hold in the 'reset' button for 60sec to reset the routher that way too.
The reason I don't think it's broken is, prior to this I bought a comparable Asus router and had the exact same issue. I ended up taking it back a few days later and replacing it with the nighthawk. It's not impossible for both routers to have the exact same issue, but it kind of seems unlikely right?!
If two routers from different brands had the same issue, then it's very likely that the routers were not the problem. Instead, it's likely that the 2.4 GHz band is unusable in your area. You should run a Wi-Fi Analyzer program to survey what networks are around you. If you live in an apartment, for example, that would potentially be a worst case scenario.
I live in a neighbourhood in a rural town, so there are SOME other connections but the channels aren't really overcrowded. Most of them are unused in fact. It's worth noting that up until a few weeks ago when it fried, my old TP-Link duel band worked perfectly inspite of the other connections in my area.
What OS are you running? Know it is windows, that is all you've shared.
Hardly likely to be a router problem as you stated the original router (TP-Link) worked fine but the replacement and the NG do not. That sort of points back to the individual network adapters IMHO.
It could be possible the network adapters are SET to always connect to the TP-Link SSID. Not there, they give up. Are you using a different SSID than the one you had on the TP-LINK? I guess you could try changing the NG wireless properties to match the old TP-Links SSID and passphrase.
Did you MANUALLY set the desired IP Address on the wireless device properties? If so they must be on the set network, 192.168.1.1 in your case.
In Windows you CAN reset the NETWORKs. Google "reset windows xx networking" substituting you windows version for 'xx' as there are different ways to do that in different versions.
