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Steve_tanner's avatar
Steve_tanner
Aspirant
Jan 14, 2017
Solved

Nighthawk AC1900 R7000 2.4ghz wifi not working

I'm running the most recent firmware V1.0.7.6_1.1.99. So my R7000 will broadcast 2.4ghz inconsistently, until none of my devices are able to connect to it. The devices will be "No internet, secured"....
Hardware
Troubleshooting
  • JamesGL's avatar
    JamesGL
    May 19, 2017

    Hi kman68,

     

    Reset the router to factory default and try to reconfigure it manually.

kman68's avatar
kman68
Star
May 16, 2017
JamesGL wrote:

Hi kman68,

 

What is the firmware version of the router? Make sure to update it.

 

https://kb.netgear.com/000038289/R7000-Firmware-Version-1-0-7-12

 

That is when it broke.  Worked fine with last firmware.  When I updated to the latest one is when it went bad along with lots of other people having the same issue.  This is a Netgear firmware and genie problem.  Not a user problem.

JamesGL's avatar
JamesGL
Master
May 19, 2017

Hi kman68,

 

Reset the router to factory default and try to reconfigure it manually.

  • JamesGL's avatar
    JamesGL
    Master
    May 22, 2017

    Hi kman68,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.