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Nighthawk AC1900. Unable to connect to router by lan
Obtaining an ethernet connection to the world wide web was very difficult and time consuming. I normally have to set up everything manually but I could only use the phone app for setup. The automated setup finally succeeded and I discovered that the only way I could connect to web sites was to change my static address to DHCP. I have everything in my house set with static addresses. My home has a dedicated firewall. The modem feeds the firewall then the output from it feeds 2 network switches. My prior wireless router was fed by one of the switches. My home internal address is in the 192.168.1.1 range. The documents on the Nighthawk said you could log into the router by that address. But it wouldn't. After finding out only dhcp worked I finally determined that the router had an IP address in the 10.0.0.1 range. I have tried unsuccessfully to log in using the 10.0 range instead of the 192.168 range. Still unsuccessful. My hope is that someone here has had a simular issue or knows someone who has. There is MUCH tweaking I need to do but cannot do it from my phone. I thank you in advance for any advice you may come up with.
3 Replies
After much trial and error I discovered how to access the setup page over wireless. I was able to go in and tweak the setup. However, I still cannot access the setup over lan. Possibly I will discover that too. But I will periodically check this post and see if someone has already figured it out. If someone does explain to me what I need to do (or posts a url) I thank you in advance.
> Re: Nighthawk AC1900. [...]
"AC1900" is a speed, not a model number. Look for "Model" on the
product label.> [...] I could only use the phone app for setup. [...]
Why?
"could not" is not a useful problem description. It does not say
what you did. It does not say what happened when you did it. As
usual, showing actual actions (commands) with their actual results
(error messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.> [...] the only way I could connect to web sites was to change my
> static address to DHCP. [...]_You_, personally, have an IP address? Or do you mean the IP address
of some computer/device or other? Which is connected to what, how?> [...] I have everything in my house set with static addresses. [...]
Why? Even wireless devices? Do you really mean "static"?
Terminology: A "static" address is configured on the device itself.
What you configure on a (DHCP server on a) router is a reserved dynamic
address, not a static address. Either one should fix the address of a
device, but some implications are different.> [...] My home has a dedicated firewall. [...]
Not a very detailed description of anything.
> [...] My prior wireless router [...]
Not a very detailed description of anything.
> [...] The documents on the Nighthawk said you could log into the
> router by that address. But it wouldn't. [...]That would depend on what's connected to the WAN/Internet port on
your (unspecified) "the router".
Your (unspecified) "a dedicated firewall" appears to be a NAT router.
Normally, you don't want to connect another NAT router to an existing
NAT router. You might be happier if you configured your (unspecified)
"the router" as a wireless access point.Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual (at least). Read.
Look for a topic like "Use the Router as a WiFi Access Point".
Maintech wrote:
My home internal address is in the 192.168.1.1 range. The documents on the Nighthawk said you could log into the router by that address. But it wouldn't. After finding out only dhcp worked I finally determined that the router had an IP address in the 10.0.0.1 range.
Your confusion may be something to do with the device that sits in front of whatever Netgear router you own. An IP address in the 10.0.0.1 range is a bit of a giveaway. Netgear opts for that when it finds something else squatting on 192.168.1.1.
You usually need a modem to connect your router to the Internet. If that modem is also a router itself – many are – you can land yourself with the sort of problems you experience. Two routers are a recipe for chaos.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR SupportVisit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Look for the model number on the label on the device.
Begin with the Quick Start/Installation Guide.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals years ago and people sometimes miss the downloads.
