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Forum Discussion
Nighthawk AC2300 - Disconnects Every 2 hours and 4 minutes
My new Nighthawk AC2300 - Disconnects Every 2 hours and 4 minutes, I run a streaming quote program and that's how I'm able to tell, every time connection is interrupted I get a warning with the exact...
Firmaware is up to date: V1.3.1.64_10.1.36
Modem: Netgear CM1000 DOCSIS 3.1 Cable Modem
Wired PC dropping only as far as I know
And its happening only to wired device? usually you see it with wireless devices.
2 things you can try. and the order i'd try them in.
1. Install version 1.3.2.134 of the firmware to it over a hardwired connection (in case the firmware is corrupt), then do a factory reset and clean install (not from a backup in case that's corrupt).
2. if that doesn't work, try downgrading to version 1.3.0.20 of the firmware. follow the same install over hardwired connection/factory reset/clean install. The newer versions have netgear armor and maybe yours doesn't play nicely with armor.
I 'll give that a try when I have some time to spend on it, but, I am really curious and maybe you know the answer, why is it that when I check for new firmware from the router interface, it says "No new firmware version available." ?
Not sure exactly why. I've seen it quite frequently with the R7000P and the R7000
Well, I tried everything you suggested, result, exactly the same issues are happening, the disconnect is relentless and incredibly accurate on it's timing, Netgear should fix the bug which is well known and documented instead of pretending they know absolutely nothing about it, and lying constantly on this problem. Why would anybody buy Netgear over say Asus after experiencing or reading how incredibly irresponsible Netgear is and how they couldn't care less about their customers, Wow!