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Forum Discussion
Hoffa2020
Jul 20, 2021Tutor
Nighthawk AC2300 WiFi drops internet
Everything worked great for a year, then WiFi stopped working. The signal shows as connected on each device, but no internet. All Ethernet connected devices, TV, IMAC, etc still work no problem so I ...
Hoffa2020
Aug 04, 2021Tutor
Sorry for the delay. Been away from the router. I did more research and found that it could be a firmware issue when they added Armor? I was planning on going back to v1.3.0.20 when I return home hoping that will fix it.
firmware: It is the newest version - 1.3.1.64_10.1.36?Maybe
Modem: Surfboard SB6190
Am I on the right track?
Thanks
Donovan
plemans
Aug 05, 2021Guru - Experienced User
It can sometimes be armor that causes it. Before downgrading the firmware though, I'd try reinstalling the current firmware (not the one you're on), then doing a factory reset and reinstall. during the reinstall just make sure not use a backup configuration.
Reason I say try this first is if something in the firmware or the settings is corrupt, reinstalling the firmware and doing a clean install can overwrite the error.
If that doesn't work, then try downgrading to the pre=armor version.
when you install the firmware, the latest is 1.3.3.140