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Forum Discussion
matt4682
Mar 21, 2022Tutor
Nighthawk AC2600 Dropping Connection Randomly
Hardware Version AC2600 Firmware Version V1.2.0.90_1.0.1 GUI Language Version V1.2.0.70 Over the past 3 months or so, my internet connection will completely die for about 30 minute...
plemans
Mar 21, 2022Guru - Experienced User
I've seen a lot of isp supplied modem/router combo devices that didn't function properly in passthrough mode.The 2nd port working makes me suspicious as most isp's only allow 1 public ip address.
Try leaving the technicolor in router mode (disable its wifi) and either put the netgears ip address into its dmz or put the netgear in access point mode.
- matt4682Mar 21, 2022Tutor
Yeah, I was quite confused when the technician told me the second port was still active. Looking at the modem's status page, there's a "Associate Ethernet Port 2 to HOME SECURITY Network" entry checked off that I don't remember being checked off before. Google seems to suggest it's part of some extra security system package that needs to be separated from the rest of the network.
I tried switching the Technicolor back to router mode and DMZ-ing the Netgear for now, so hopefully that solves the issue, but I guess I'll have to see if the connection drops over the next few days.
But holy cow configuring the Technicolor is insane. Instead of going through the router page you have configure them through an ISP page instead and even with DMZ setup through there, port 80 and 443 are always internally handled by the Technicolor unless you explicitly forward them to something else. But then the only things you can select on the port forward screen are WiFi connected devices, which the Netgear clearly is not. đ”