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Forum Discussion
LarryBama
Jan 16, 2021Aspirant
Nighthawk AC2600/Model R7450 router drops connection on IOS Devices. Microsoft products work fine
We recently purchased the Netgear CM1000v2 Cable Modem and the Nighthawk AC2600/R7450 WiFi router. We are experiencing WiFi signal drops every 5 minutes with our IOS devices. Our Microsoft product...
plemans
Jan 16, 2021Guru - Experienced User
What firmware version is on the R7450?
Have you noticed if its specific to a band? By this I mean do you notice if its dropping more on 2.4hz or 5ghz?
LarryBama
Jan 16, 2021Aspirant
Firmware version V1.2.0.76_1.0.1
this happens with both 2.5 and 5 ghz.
If I'm using 2.4 when the signal drops I immediately go into settings and click on 5 ghz. I'm about 8' from the router...
- plemansJan 16, 2021Guru - Experienced User
2 things you can try with the R7450.
1. The firmware or a setting could be corrupt. Try reinstalling the current version over a hardwired connection. Then do a factory reset and do a clean install. That'd clear out both a corrupt firmware/setting issues.
If that hdoesn't help, then try actually downgrading the firmware a version or 2. Maybe the version you're on introduced a bug.
- LarryBamaJan 16, 2021Aspirant
Thank you. I have to leave for awhile but will this later today. I will also update my status...