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Forum Discussion
Nighthawk AC4000 3x3 tri band WiFi Router—going off and on with ATT fiber Giga, mainly Apple devices
Hi, my router has 4 years and since some time already, the internet goes off and disappears from the WiFi list of available networks on Apple. I reset quite often the fiber, modem, router boxes. Probl...
Here:
- Mfr and model# of the Internet Service Providers: Arris, BGW210-700, SW ver. 4.26.11; AT&T Miami-Florida
- channel configurations currently set on the router?: 2.4GHz on 3, 5GHz on 48 -- I will change it and run a congestion detection for each band.
Thanks.
Try channel 1 and 40.
Also check the ISP modem. That's a gateway modem with built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...