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Forum Discussion
Nighthawk AC4000 (R8000P)
I am not getting full network speeds on my LAN ports. First off the Wi-Fi works just fine, I'm getting 400up/20down (thats what I pay for), but my LAN connections are only getting 90 down. I HAVE TRI...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Have you ethernet connected directly to the modem with your wired PC with out the router in the mix?
Have you tested directly to the router with out any LAN switches in between the PC and router?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?
Firmware version = v1.4.3.88 (Tells me im up to date)
I believe it is this one ------Spectrum D3.1 eMTA DOCSIS 3.1 Advanced Voice Modem
Model = PC15
tried that, went directly from modem to my computer, still only 90 mbps
i've restarted these two many, many times in the past few weeks
What does the connection rate show for the ethernet adapter on your PC when connected directly to the modem. If your only still getting 90Mbs directly connected at the modem, then the modem connection rate isn't working right or there is a problem at the PCs ethernet adapter.
Ensure the ethernet adapter drivers are up to date.Ensure your using a good quality CAT6 LAN cable between the modem and PC.
the benefit to that wan port statistics page I linked to is we can see if its the wan port (modem---router connection) or the lan port (router----computer) port that is connecting at the 100mbps link speed and not gigabit
