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Nighthawk AC5300 tri-band router not reading ethernet cable.
Ok, this router isn't even that old and it won't connect to the modem with a physical ethernet connection. I've tried powering it off and on, resetting it, and yes, even upgrading the firmware - then...
- Well the router fried right in front of me so it's officially dead and not even that old. How would I go about seeing if it can be refurbished or replaced?
Thank you everyone for your suggestions. Everything has been tried and the router was defective. I've never had an issue with this brand before but I'm surprised it just didn't last like our last one did.
If you can connect a computer to the modem and get Internet and you can log into the router try this.
Hook up the router to the modem like you would normally would. Log into the modem. Click on Internet under the Basic tab. Go to the bottom of the page and select Use Computer MAC Address and click apply at the top of the page. Test it out.